Privacy Policy | Salon SOS | Digital Marketing for Hair Salons

Salon S.O.S. Privacy Policy

Any information collected by Salon S.O.S. will never be passed on to third parties for marketing purposes, unless authorized by the customer.
The information collected from customers during the ordering process is only used for the purposes of billing, administration and supporting the products and services we deliver.
In certain circumstances Salon S.O.S. contracts out services to third parties in order to deliver a particular product such as domain name registration. In such cases, information will be passed on only to ensure delivery of those services. At all times, parties to which we contract services or disclose your personal information are either covered by contracts which protect your personal information or are subject to obligations which are substantially similar to our own.
Salon S.O.S. maintains mailing lists for the purpose of providing updates and promotional information. Customers can at any time opt out of a mailing list by clicking an unsubscribe link at the bottom of any emails received.
Salon S.O.S. may at times communicate with its customers regarding important service impacting issues. These notifications cannot be construed as spam or a breach of the privacy policy as detailed here.
Customers are responsible for any personal or private information contained within their website.
Salon S.O.S. will endeavor to protect the confidentiality of customers' information, account information and personal communications stored within our service and administration infrastructure. Salon S.O.S. will use appropriate processes and systems such as data encryption, firewalls, user authentication and verification protocols to protect customer information from misuse, loss and unauthorized access or modification.
By using our website and/or services, you consent to the collection and use of information by Salon S.O.S. as specified above.
Should you have any queries relating to our Privacy Policy, please contact us.

Terms and Conditions

Salon S.O.S. Terms and Conditions

STANDARD TERMS AND CONDITIONS

These are the standard terms and conditions for Website Design and Development and apply to all contracts and all work undertaken by Salon S.O.S. for its clients.

1. ACCEPTANCE
It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.

2. FEES
Prices are billed in the currency of the country of the Client, and before taxes, unless otherwise stated. Your monthly billing will begin immediately upon you confirming the website package you select.

Salon S.O.S. fees include the costs of building a new website for the Client. They also include domain name registration (ex: www.salonbeauty.ca) and 24 hour web hosting. Different packages contain added benefits. See Package Pricing for full details.

A Client may cancel their service at any time without penalty. (See 15. TERMINATION)

All fees invoiced by Salon S.O.S. are non-refundable.

Salon S.O.S. reserves the right to change its Fees at any time, upon 30 days notice to the Client if such change may affect existing subscriptions.

3. SUPPLY OF MATERIALS

Client must supply all materials and information required by Salon S.O.S. to complete the work in accordance with any agreed specification. Such materials may include, but are not limited to, photographs, written copy, logos and other printed material. This content will be displayed as final drafts on the website and should be pre-read and checked by the client before issuing for use with the website.

4. WARRANTY BY YOU AS TO OWNERSHIP OF INTELLECTUAL PROPERTY RIGHTS

The Client must obtain all necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names and trademarks, or any other material that client supplies to Salon S.O.S. to include in client’s website or web applications.

Client must indemnify Salon S.O.S. and hold Salon S.O.S. harmless from any claims or legal actions related to the content of client’s website. Client agrees to comply with all International, Federal, State/Provincial, and local laws including those related to content, copyright and trademark including but not limited to the DMCA.

5. VARIATIONS

Salon S.O.S. is pleased to make updates to the client's website according to the subscription package the client has selected. These updates include changes to text, pictures and links, but not overall format or layout. Any extra requests outside of the subscription package will be quoted as a separate project at a rate of $100.00 per hour, with a minimum fee of $100.

6. DEFAULT

Accounts unpaid thirty (30) days after the date of invoice will be considered in default. Salon S.O.S. will take down the website of the Client for the amount of time it remains in default. Salon S.O.S. is not responsible for any loss incurred due to the removal of the website. Removal of the website does not relieve the Client of the obligation to pay any outstanding charges assessed to the Client's account while the website was active. Clients with accounts in default agree to pay Salon S.O.S. reasonable expenses, including legal fees and costs for collection by third-party agencies, incurred by Salon S.O.S. in enforcing these Terms and Conditions.

7. SEARCH ENGINES

Salon S.O.S. does not guarantee any specific position in search engine results for your website. We perform basic search engine optimisation according to current best practice.

8. DISCLAIMER

To the full extent permitted by law, all terms, conditions, warranties, undertakings, inducements or representations whether express, implied, statutory or otherwise (other than the express provisions of these terms and conditions) relating in any way to the services we provide to you are excluded. Without limiting the above, to the extent permitted by law, any liability of Salon S.O.S. under any term, condition, warranty or representation that by law cannot be excluded is, where permitted by law, limited at our option to the replacement, re-repair or re-supply of the services or the payment of the cost of the services that we were contracted to perform.

9. SUBCONTRACTING

Salon S.O.S. reserves the right to subcontract any services that we have agreed to perform for you as we see fit.

10. NON-DISCLOSURE

Salon S.O.S. (and any subcontractors we engage) agrees that we will not at any time disclose any of your confidential information to any third party. Disclosure of your personal account information would only happen upon receipt of a court order or similar reasonable request.

11. ADDITIONAL EXPENSES

The Client agrees to reimburse us for any requested expenses which do not form part of your subscription including but not limited to the purchase of templates, third party software, stock photographs, fonts, domain name registration, web hosting or comparable expenses.

12. OWNERSHIP OF DOMAIN NAMES AND WEB HOSTING

The Client agrees to have Salon S.O.S. purchase the desired domain name and hosting platform on their behalf. Fees for such purchases are billed either monthly or annually, based on the Client’s request. If a client fails to pay their annual fees to maintain their domain name, the domain name may not be available again if the client wishes to resume their service. The loss, cancellation or otherwise of the domain brought about by non or late payment is not the responsibility of Salon S.O.S. It is of utmost importance to maintain a Client account in good standing.

13. DESIGN CREDIT

A link to Salon S.O.S. will appear in either small type or by a small graphic at the bottom of the Client's website. If a graphic is used, it will be designed to fit in with the overall site design. The Client also agrees that the website developed for the Client may be presented as part of the Salon S.O.S. completed site portfolio.

14. CROSS BROWSER COMPATIBILITY

By using current versions of well supported content management systems, we endeavor to ensure that the web sites we create are compatible with all current modern web browsers such as the most recent versions of Internet Explorer, Firefox, Google Chrome, Microsoft Edge and Safari. Third party extensions, where used, may not have the same level of support for all browsers. Salon S.O.S. cannot accept responsibility for web pages which do not display acceptably in new versions of browsers released after the website has been designed. As such, Salon S.O.S. reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software.

15. TERMINATION

Termination of subscription by the Client must be requested in a written notice and will be effective on receipt of such notice. E-mail or telephone requests for termination of services will not be honored until and unless confirmed in writing. Client understands that termination of the subscription will mean that the website will be removed from the internet upon the termination of the last month paid by the Client.

16. GOVERNING LAW

The agreement constituted by these terms and conditions and any proposal will be construed according to and is governed by the laws of Quebec. Client and Salon S.O.S. submit to the non-exclusive jurisdiction of the courts in and of Quebec in relation to any dispute arising under these terms and conditions or in relation to any services we perform for you.

17. E-COMMERCE

Client is responsible for complying with all relevant laws relating to e-commerce, and to the full extent permitted by law will hold harmless, protect, and defend and indemnify Salon S.O.S. and its subcontractors from any claim, penalty, tax, tariff loss or damage arising from your or your clients’ use of Internet electronic commerce.

18. SEVERABILITY

In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired and the Agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest to the intention of the parties underlying the invalid.